HVAC FAQ

HAVE a HVAC QUESTION?  …GET ANSWERS WITH OUr HVAC FAQ

Do you have HVAC related questions? We have answers. Below is our HVAC FAQ section where you can find a answers to some of the most common HVAC related questions we’re asked here at Burford Heating and Air Conditioning by our clients.

What is HVAC?

HVAC is the acronym for the combined services, which include Heating, Ventilation, and Air Conditioning. Typically though, HVAC also encompasses additional services like indoor air quality, climate control, smart home automation, ductwork, and heating systems, which include pool heater, garage heaters, etc.

How do I choose a high-quality and reliable HVAC contractor?

The short answer is to select a company based on the three “R’s” which are – referrals, reviews, and recommendations. Also, be sure to confirm the HVAC contractor you choose to partner with is fully licensed and insured. Finally, make sure you get a written estimate of the scope of the project, the work being done, the pricing, project timeline, and warranty details. 

These are just some of the basic things to consider when selecting an HVAC service. For a complete guide to selecting the “right” HVAC company, we’ve written an article outlining the most important factors for choosing an HVAC contractor. The link to the article is below – You’re welcome 🙂

<Link – How to select an HVAC Contractor>

What Would Void the Manufacturer's Warranty on my HVAC system?

There are several different things which could void your manufacturer’s warranty. Of course, every HVAC system manufacturer will have different criteria for voiding a systems warranty, but here are some of the most common throughout the industry.

  • Moving or relocating your HVAC system from it’s original installation position within your home to a new area. 
  • Using or replacing parts on your HVAC system with counterfeit, non-authorized, non-standard parts and accessories.
  • Failing to meet their requirements for regular inspections, maintenance, and proper cleaning.
  • Installation of the system, repair of the system, and replacement of any part or component by anyone other than a licensed, certified contractor

If you’re unsure about your warranty coverage, call the HVAC company who installed the system in your home. If you’re located close to us here at Burford Heating and AC, please feel free to contact us with any system or part warranty related question.

Is there a way I can tell if my HVAC system is still under warranty?

There are some ways to tell potentially, but reviewing the paperwork you received following installation is your best option. With that being said, some ways to potentially find an answer is to look for the label on the outside shell or surface of the system. There should be a label with the equipment manufacturing date on it. Most warranties are five years, but the warranty period could be unique based on the specific equipment model.

What type of regular maintenance program should my HVAC system be on?

A great rule to follow is two maintenance appointments per year. This includes once in the spring before the summer months for maintenance on your Air Conditioning system. And once in the fall prior to the winter season for maintenance on your furnace and other heating systems.

What do you check during these two annual maintenance visits?

When one of the Burford Heating and AC HVAC technicians arrive at your home (or business), they will check your filters, wiring, housing, motor, and coils. Furthermore, they will test your system’s performance to ensure it’s working the way it should, and so you can the most out of it.

Do you need an HVAC maintenance visit? If so, visit our Request a Service Call page.

Should my HVAC system be this loud? It's making a lot of noise.

Different HVAC units operate at different sound levels. This comes down to a variety of factors like the age of the system, it’s design, and also where in your home it is installed. A good thing to keep in mind if this is important to you is when you’re looking to invest in a new HVAC system, take a look at the product review. Most of these reviews include a sound rating since an HVAC system with low sound output and quiet operation is something a lot of consumers pay close attention to.

What specific things can I do to reduce or lower my home's energy bill?

There are many different things you can to lower your monthly energy costs. Here are just a few to consider.

 

  • Switch your old lightbulbs to more energy-efficient bulbs like LEDs or compact fluorescents (CFLs)
  • If you’re not using an appliance, unplug it. What most people aren’t aware of is devices and equipment plugged in still draw power from the outlook even if they’re not turned on.
  • Consider installing ceiling fans and using them to cool the home down, rather than running your AC system all the time.
  • Install a programmable thermostat. This will allow you to control the temperature and reduce the energy waste, which results from keeping them on all the time. Also, you can use Smart Home Solution and Automation Technology to control the temperature in a way that limits energy consumption while you’re away or at work, and powers on prior to you arriving home.
  • Check the sealing on the windows and doors in your home to confirm they aren’t releasing the heat or air your HVAC system is producing. If you are losing heat or air through your windows and doors, it will force your HVAC system to work harder, driving up your energy costs. 


We also wrote a blog post covering additional steps you can take to decrease your air conditioning costs.

How do I know what size air conditioning system I should buy?

A common misconception is that bigger is not always better. When considering an AC system, you should be looking for efficiency and performance. Smaller systems are forced to work harder if the space it’s trying to cool is too large, reducing its performance and efficiency, leading to increased energy costs, and even the system breaking down. Our best recommendation would be to speak to one of our HVAC service technicians who would be more than happy to provide a recommendation on the best Air Conditioning solution for your space.

Will my HVAC system be helpful at reducing and eliminating indoor odours?

100% Yes! Your HVAC has a powerful filtration system, which helps to reduce any indoor home odors. Since most odors are a result of bacteria, mold, dust mites, animal dander, your HVAC system will collect and filter the causes of the odor, ultimately removing the very things creating the smell. There are also other additional systems like UV lights that can be installed to stop the proliferation of contaminants and sterilize your HVAC surfaces.

Do you have an HVAC related question not listed here? We’d be more than happy to answer it for you. Contact Burford Heating and AC today by calling 519-449-2810.

If you know you need a visit from a certified HVAC technician, then schedule an HVAC service request call here.

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Real Reviews from Real Clients

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Their team of experts are knowledgeable, courteous and always willing to go above and beyond to ensure the job is done right the first time. We have used their services for both residential and commercial projects and have been consistently impressed with the level of service we receive.Overall, we highly recommend Burford Heating & Cooling for all your HVAC needs. They are a top-notch company that truly cares about their customers and we look forward to working with them for years to come.
Craig Wilbrink
Craig Wilbrink
02:36 02 May 23
Fantastic job! Under promised and over delivered. Price came in lower than their estimate and got finished earlier than expected. Recommend 100%
Kyle
Kyle
08:21 26 Apr 23
Thermostat stopped working. We got a quick response within the hour and got us up and working quickly. We will not hesitate tou se you them again.
Peter Bosch
Peter Bosch
19:07 01 Feb 23
Furnace stopped working in the middle of a blizzard 2 days before Christmas and Paul the service tech drove out in the storm to repair our unit. Amazing customer service. Highly recommend
Jamie Austin
Jamie Austin
12:55 24 Dec 22
Great company, very professional for all your heating and air conditioning needs.
Gary Willows
Gary Willows
03:58 20 Nov 22
Rob M
Rob M
23:58 05 Nov 22
I had one of their techs come to my house in Scotland this afternoon, he was punctual, friendly, knowledgeable, and very quick with his repairs. The pricing was affordable, and I will definitely be using them again. Thanks
Kyle Michielsen
Kyle Michielsen
00:34 12 Aug 22
These guys are amazing!! They go above and beyond!! We have needed them a few times this winter. They found the problems quickly and they were fixed properly. They always explain clearly what needs to be done and why. They are also very fairly priced!! I strongly recommend them!! Thanks for all your help, guys!!
Lisa Marie Phoenix
Lisa Marie Phoenix
00:14 29 Mar 22
Very impressed with this company. Fair and honest. The owner James is down to earth and easy to talk to. Techs Dylan and Dan were both great. Dan is a true professional and extremely knowledgeable. Knows his stuff! And he went out of his way to provide excellent customer service!! Thank you Dan. I would HIGHLY recommend this company to anyone for their HVAC needs.
Dave Jacob
Dave Jacob
17:52 24 Jan 22
This team is amazing, I cannot recommend them more.
Lyall McGovern
Lyall McGovern
17:52 23 Dec 21
Excellent service. The technician explained everything and walked me through the repair step by step. I would recommend their service to anybody.
Lisa Mackay
Lisa Mackay
07:41 21 Aug 21
Best heating and air conditioning company around .. won't use anyone else !!
grant wills
grant wills
17:14 23 Jun 21
Highly recommend this company! Sales guy, Dave, was excellent. Made me very comfortable with using the service and explained everything in detail. He even registered the warranty for the new air conditioner. The HVAC installers were professional, on time, quick and efficient. Thank you so much Burford Heating and Air Conditioning
J
J
13:54 26 May 21
Early morning call with a furnace that would not turn on---they fit me in right away, professional, got it running and very fair/honest. Would recommend to everyone and certainly have them back for repairs and/or new installs. Thanks so much!
Sarah Martin
Sarah Martin
21:13 18 Feb 21
Alan Silva
Alan Silva
00:19 04 Sep 20
James and his team are amazing! They have a great response time and had the done job quickly and you can tell it is of the best quality. Highly recommended them 👍
Taylor Murray
Taylor Murray
19:10 24 Jul 20
This new owner and the technician (his name is Dan) are super professionals and very nice people to work with. I can only say good things about them. They are very honourable people, a trait which is hard to find with many companies and their employees. I would recommend them to anyone or company hoping to install or fix their ac systems. Only positive experiences so far with them. Keep it up!
Jon Kay
Jon Kay
16:08 17 Jul 20
We have worked with James and his crew for about 8 months both for personal and business. James and team (Dan included) manage a business that is seldom seen today - top notch!! Responsiveness is incredible ... they truly understand when something is urgent vs it can wait a few hours (ie no air conditioning in 100 degrees in a service business takes priority) and they do everything possible to provide a fair price and explain what is happening. We are so grateful to be able to work with them regularly. James you and your team are lifesavers. Thank you.
Teresa & Blair
Teresa & Blair
22:06 12 Jun 20
Very happy with the ac unit installed in my home, not only were they on time but very professional and clean install, no mess left behind! Would recommend to anyone needing any hvac work done! Great guys
Chris Soares
Chris Soares
16:36 04 Jun 20
I could not have been more pleased. All of your team were friendly, polite, professional and cleaned up after themselves. The removal and instal could not have been any better. I highly recommend this company.
Judy R
Judy R
21:31 30 Apr 20
Super!!! Very satisfied with everything. Great people, friendly and knowledgeable. Thank you for all.
Rae Brown
Rae Brown
13:31 15 Apr 20
Couldn’t have been happier with the service provided . Really made my life easier and did a clean job thank you to the Burford team
seansutherland1
seansutherland1
01:24 27 Oct 19
Amazing service and super friendly team! Could not be happier. Highly recommended.
Jay Dev
Jay Dev
21:45 05 Aug 19
James and his guys are outstanding. We refer all our customers to him for all their H-vac needs.
Shane Bogema
Shane Bogema
22:13 04 Aug 19

 BURFORD HEATING AND AIR-CONDITIONING SERVICES

Nothing says comfort like A/C on our hot and humid summer days. Stay cool by calling your friends Burford Heating and AC
Clean air is key to long term health. Breathe easy by having Burford Heating and AC maintain your air quality.
A working furnace isn’t an option, it’s a necessity. Have a Furnace Problem? Call your friends at Burford Heating and AC today!
Need heat? No problem. We offer all kinds of heaters (ie. Pool, garage, etc) Give us a shout for all your stress-free heating needs.

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Keep Your Home Running Smoothly by Contacting Us Today!

From furance repair, to ductwork, air conditioning and complete home temperature control, fill out our online form to request a free quote for your service needs!

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519-449-2810

sales@burfordheating.ca

Burford Heating and AC 233 Oakland Rd Scotland ON N0E 1R0

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